Returns & Exchanges
We want you to love your TULA products, so if you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery. Our goal is to ensure you feel confident in your skincare journey with every order.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Pack Your Items
Securely place your products in the original packaging or a sturdy box and attach the prepaid shipping label provided via email.
Drop Off the Package
Take your return to the nearest carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing